CallVault Support
Get help with CallVault.
Create a support case, report a product issue, get Zoom integration help, or join the free weekly founder support call.
Create a support case
Opens a structured email to support@callvaultai.com with the details we need to help.
Phone support
+1 (315) 335-8779, Monday-Friday, 9:00 AM-5:00 PM ET.
Free weekly community call
Join The Table every week at 12:00 PM ET for founder, AI, business, and CallVault help.
Knowledge base
Read CallVault docs, FAQ, Zoom setup help, and troubleshooting guides.
First response SLA
| Priority | Examples | First response |
|---|---|---|
| Critical | App is down or data is inaccessible | Within 4 business hours |
| High | Feature is broken, workaround available | Within 1 business day |
| Normal | Questions, how-to, feature requests | Within 2 business days |